Code of Ethics

Code of Ethics

Effective Date: 1/1/2025
Last Updated: 2/2/2025

RouteX Freight LLC (“we,” “our,” or “us”) is committed to conducting business with the highest standards of integrity, professionalism, and ethical responsibility. This Code of Ethics outlines the core values and guiding principles that define our conduct in all business operations and interactions. By adhering to these values, we strive to build trust and uphold our reputation for excellence in the truck dispatching and logistics industry.

1. Integrity and Honesty

We conduct all our business dealings with honesty, transparency, and fairness. We provide accurate information, uphold our commitments, and ensure that our actions are aligned with legal and ethical standards.

2. Professionalism

All RouteX Freight LLC team members are expected to behave professionally at all times—demonstrating respect, courtesy, competence, and commitment in interactions with clients, colleagues, and partners.

3. Confidentiality

We safeguard all confidential and proprietary information entrusted to us. We do not disclose sensitive data without authorization, and we respect the privacy of our clients, partners, and employees at all times—unless disclosure is required by law.

4. Compliance with Laws and Regulations

We comply with all applicable local, state, and federal laws and industry regulations governing transportation, logistics, employment, safety, and data protection.

5. Conflict of Interest

We avoid situations where personal interests could interfere with professional judgment. Any actual or potential conflicts of interest must be promptly disclosed to management and resolved in the best interest of RouteX Freight LLC and its clients.

6. Fairness and Equity

We are committed to fair treatment and equal opportunity. Our decisions are based on merit, performance, and objective criteria—ensuring fairness in hiring, service delivery, and partnerships.

7. Responsibility and Accountability

We take responsibility for our actions and hold ourselves accountable for upholding our commitments. Mistakes are addressed openly and resolved promptly to maintain transparency and trust.

8. Respect for Diversity

We embrace diversity and inclusion in our workforce and client relationships. Everyone is treated with dignity and respect, regardless of race, religion, gender, nationality, age, or background.

9. Commitment to Quality

We strive for excellence in everything we do. Our mission is to provide reliable, high-quality dispatch services that support the success of our clients and partners.

10. Reporting Violations

We encourage the reporting of any suspected violations of this Code of Ethics. Reports may be made confidentially and without fear of retaliation. All concerns will be taken seriously and investigated promptly.

Contact Information

If you have any questions, concerns, or wish to report an ethics violation, please contact us:

RouteX Freight LLC
📧 Email: setupomilvadispatch@gmail.com
📞 Phone: +1 (216) 223-8262
📱 WhatsApp: +1 (737) 282-7658
🏢 Address: 5900 Balcones Drive, STE 6455, Austin, TX 78731
🕒 Business Hours: Monday – Saturday: 08:00 AM – 05:00 PM
🌐 Website: https://routexfreight.com